Kepto AI

REC-UNREACHABLE: the bridge can't reach the recorder

No answer from the recorder's address.

Updated 9 October 2026

The bridge got no answer from the recorder.

  1. Check the recorder is on and its network cable is in the same router as the bridge.
  2. Check the address in the recorder's network settings (for example 192.168.1.64) and the HTTP port (usually 80).
  3. Try Find recorders on this network in Connect your recorder.
  4. Guest networks and AP isolation block devices from seeing each other: use the main network.

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