The recorder can't be reached
The bridge can't talk to your NVR or DVR.
Updated 9 October 2026
- Is the recorder on and connected to the same router as the bridge?
- Did the recorder's address change? Check it in the recorder's network settings and enter it again in Connect your recorder.
- Is the password of the Kepto user still the same? If someone changed it, enter the new one.
- Some routers isolate devices from each other (guest network, AP isolation). Connect both to the main network.
See also REC-UNREACHABLE and REC-AUTH.