A camera shows as offline
The recorder lost the camera's signal.
Updated 9 October 2026
The recorder tells Kepto when a camera has no video.
- Check the camera on the recorder's own screen. If it's black there too, the problem is the camera, its cable or its power.
- For IP cameras, check the camera's network cable and the PoE switch.
- For analog (DVR) cameras, check the coax cable and the camera's power supply.
When the recorder sees the camera again, Kepto shows it online.